Why Combining Content Marketing and PR Strategies Is a Good Idea
To achieve business success in today’s digital environment, it’s always best to have content marketing and public relations help on staff.
Until very recently, both teams had similar agendas, yet worked separately from one another.
Things are very different now and content marketing and PR teams now seem to be working together more and more. Especially since most are remote workers, it’s easy for them to work together on modern approaches.
This makes sense since they both work in a similar fashion to achieve additional exposure online.
Each one of these teams can deliver the goods as far as online exposure is concerned. But when they work together, their efforts are magnified and together they achieve much greater heights.
Are you thinking about integrating your PR and content marketing teams?
We feel this is a no-brainer, but maybe you haven’t come to the same conclusion.
To help you better understand why these team should always work together from now on, we will share a few different reasons to help you finally see the light.
Putting Everyone’s Head Together Makes Idea Generation a Snap
Whether you’re trying to gain media attention for a hot new restaurant, an app, or a website focused ontech solutions, it’s never easy to come up with story placement ideas that meet the latest trends.
Separately, both of these teams had to find out precisely what bloggers and journalists wanted to publish online. And they also had to discover precisely what their target audience wanted to know more about.
Working together, both teams have the ability to stay far ahead of the curve. They can brainstorm ideas together, research together, and ultimately get better publication placements by working together as a group.
As each team figures out what to expect with placements, the content marketing side will achieve better results because they will target their audience correctly and share relevant content that everyone wants to read.
PR teams will also improve by working with content marketers because they can use all resources to find better placements, better story ideas, and keep the brand message consistent at all times.
Working Together Helps Amplify the Reach of Your Content
Content marketing is specifically focused on creating blog posts, webinars, articles, and other brand identification materials.
On the other hand, public relations work well because they have personal connections with the biggest influencers in your market.
By utilizing these connections, they can get better story placements and additional exposure during product launches and other times when they need an extra boost.
The combination of both of these teams creates an influential and powerful way to touch base with your target market. With every successful product launch they will be able to repeat the successes in a new mission.
But there is one other amazing benefit that you get when you combine PR and content marketing.
Sure, you’ll definitely find your target audience a lot faster. And that’s a great thing that everyone should strive for.
Guess what?
Combining PR and content marketing also makes it possible to reach a new, broader, hungrier audience as well.
Most companies are already investing in PR and content marketing.
By combining both of these avenues of outreach, you’ll have a better chance at increasing your ROI since both teams are already working toward the same objective.
Achieving Brand Message Consistency
Finally, having your PR and content marketing team working together means your brand message is always going to be on the same page.
Why is that?
Well, both teams always know what the other is doing.
By having access to this information, they can share similar stories and focus their content in a similar way so that their message is clear at all times.
Conclusion
As you can see, having content marketing and PR teams working together is definitely a great idea. If you haven’t tried it yet, you should give it a shot and see the amazing results for yourself.
Wendy is a super-connector with OutreachMama and Towering SEO who helps businesses find their audience online through outreach, partnerships, and networking. She frequently writes about the latest advancements in digital marketing and focuses her efforts on developing customized blogger outreach plans depending on the industry and competition.
The demand for creative residential marketing ideas for apartments is higher than ever in this saturated market. After all, the seven year luxury apartment boom may finally be ending. U.S. apartment rental rates have increased 26% since 2010, however, rents only grew by 3.8% in 2016 compared to 5.6% growth in 2015. Furthermore, the Commerce Department has released figures that suggest fewer newly-constructed apartments being rented out this year than last year. In short, rent prices have stopped skyrocketing and new developments are slowing down.
Differentiation is more important than ever in a saturated market. In Threshold’s many years of experience in residential marketing, however, we’ve learned that differentiation is an easily misunderstood concept. Differentiation is not just a unique amenity or industry-first service offering. Differentiation is answering the question, “Why would your ideal resident choose your property over the property down the street?”
Some communities try to differentiate by offering services like bike repair, tanning beds, and even dog washing areas. While the overall service and amenity offering is important at any apartment community, it’s unlikely than any one amenity will convince someone to choose your property over the competition.
Differentiation is as much about identifying your target audience as it is about having a unique marketing message. Here at Threshold, we work with many different residential industry clients and as a result, we end up creating marketing collateral for many different audiences.
When crafting a marketing strategy for senior living communities, we must consider both the potential resident and their child who is often the final decision maker. The same holds true for student housing, though the audiences are obviously vastly different. It’s vitally important in that industry to create messaging that speaks to Generation Z students, but to not do so in such a manner that we alienate the parents who are actually paying the student’s rent.
Multifamily housing presents a different challenge altogether. In that case, the potential resident is also the decision maker, but that person could be anywhere between 22 and 70 years old. Marketing to millennials is just as important as marketing to empty-nesters, and we often have to accomplish both using the same messaging, design and marketing collateral. Advancements in apartment digital marketing tools have helped target specific audiences, but market research and understanding the client’s property is still just as important.
Differentiation doesn’t happen just because your property has the biggest pool in the market or the lowest rent. Differentiation happens when your property is properly positioned—through strategic messaging and design — to fill a gap in the market. Threshold has positioned over 3,300 properties during our combined 242 years of residential experience. Here are a few examples of positioning the client’s property as filling a gap in the market:
The no-frills, affordable apartment that still offers a hint of luxury.
The place to gather for a diverse community of young professionals
The rustic living space in an urban environment
The senior living community that helps residents maintain an active lifestyle
The student housing community closest to campus
The student housing community that doesn’t feel like student housing
As you can see, positioning can be as simple as a location or as complex as a lifestyle promise. Of course, each of these positioning statements requires many hours of research and competitive analysis. In the end, by identifying the target audience and comparing the client’s property to the competition, we’re able to find the differentiation opportunity. It then becomes a matter of crafting the messaging, digital campaigns and residential marketing collateral that best speaks to the primary differences between your property the one down the road.
A recent survey of 2,352 marketers revealed that content marketing and big data are expected to be the two biggest marketing trends in 2017. We say trends, but these two residential marketing tools are going to be around for a long time. The truth is, property managers can no longer expect to drive digital traffic or foot traffic with advertising alone. The market is so saturated and the competition is so fierce, brands need to provide something of value before they can expect to receive any customers. That’s where content marketing comes into play.
Effective content marketing is both highly valuable and remarkably difficult to get right. The Content Marketing Institute defines content marketing as, “creating and distributing valuable, relevant and consistent content.” The problem is that the definition of “valuable” changes depending on your property’s target audience, as does the definition of, “relevant.” At Threshold, we combine audience insights from our digital team with copywriting services to create effective content marketing strategies for our clients. Understanding the pool of potential residents is the first step toward developing creative marketing ideas for apartments.
Big data will steer marketing decisions in 2017 in many ways. Modern data measuring tools haven given marketers the ability to accurately measure the success of marketing campaigns, reveal and analyze target audience demographics and target potential customers by filtering through dozens of audience identifiers.
Marketing automation is another digital marketing tool that will drive leases in 2017. Marketing automation can take on many different forms. At Threshold, we developed HOLA (Handy Online Leasing Ambassador) to nurture our clients’ leads from the first point of contact through the signing of the lease. HOLA and other automated marketing tools are much more valuable than simple e-blasts because they’re dynamic. Prospects are funneled into different channels depending on their level of interest and follow-up. Automated marketing systems are especially popular in the residential industry for a number of reasons. For starters, automated systems like HOLA free up the leasing staff to focus on in-person leads and community tours. Secondly, marketing automation can be used to build and maintain digital relationships with current residents, increasing the likelihood they’ll renew.
Geo-specific mobile marketing is another way to increase leads and draw residents away from your competition. Everyone carries a GPS in their pocket these days, which makes marketing to millennials a whole lot easier. Savvy residential marketers are now able to use smart phone location functionality to target prospects within a certain geographical location. We take advantage of this in a couple ways here at Threshold. First, we use geo-targeted advertisements to display a client’s mobile ads to prospects who happen to be near that client’s property. The other method is to target residents who currently lease from the competition. Geofencing allows us to define areas as small as a single building (like the other luxury apartment building down the block) in which to display mobile advertisements. Hey, it’s a competitive world out there.
If your properties don’t have the latest apartment digital marketing tools, contact Threshold today and let’s get your property on the path towards 100% occupancy.
If Threshold’s skilled residential marketing designers only cared about getting the most information to the customer, our websites would look a lot like this blog post. We’d see a whole lot of text and the sites would have very little visual appeal.
That approach works well for blog posts and articles, but websites are a sensory experience; a virtual market where people spend their time enlarging floor plans, scrolling down lists of amenities and clicking through gallery images.
Of course, many prospective residents don’t spend much time on websites at all. Marketing to Millennials is all about keeping their attention, but plenty of lost customers see the homepage and immediately click away after deciding the property isn’t for them. In today’s post, we’re going to take a look at the most important elements to keep residents interested in your property, and get them to click on those important action buttons.
Animation
Animation helps communicate messages with style, drawing the user’s eye towards moving images instead without them having to load a video or click a “play” button. Animation can be as simple as rotating sliders on a homepage or as complex as animated water in a resort-style pool. Even the most simple movement can be the difference between grabbing and losing a customer’s interest.
Material Design and Beyond
As anyone in the digital marketing industry knows, when Google makes changes, the rest of the web follows suit. Google was the first big company to take “Flat Design” and turn it into something with depth and layers. Material Design pairs geometric shapes with shadows, movement and overlays to create visually appealing websites and web apps. That’s not the say that Material Design is the only way to make websites, but it’s certainly a look that internet users are familiar with and understand intuitively, which is always a positive. Speaking of making sure users can understand your website…
Navigation
Most property sites need the same standard pages in the navigation bar: About Us, Floor Plans, Amenities, Gallery, and Apply Now. Obviously, there are some exceptions, but every property website needs to cover those basic pages before moving on to anything else. Navigation doesn’t have to only happen via Navigation Bar though. In fact, more and more websites are using the “long-scroll” look, where all pages are accessible when the user simply scrolls down from the top of the homepage.
The whole point of a website is to get the prospect to take action, so keeping the complex navigation to a minimum helps steer prospective residents toward the “Schedule a Tour” button or the “Apply Now” button without too much extra fluff. Most properties sell a lifestyle just as much as they sell an apartment, so it’s important to convey that lifestyle with big, bold images and impactful design. People will locate the amenities and floor plans if they are interested in learning more, but they won’t be interested in learning more without a simple, impactful message on the home page.
Customized Google Maps
Most of your website’s visitors will be familiar with the look, feel and functionality of a Google Maps plug-in, it’s very common in residential marketing. So much so, that they may just glaze right over it. Customizing your Google Map, however, offers prospective residents a totally new experience with a tool that they’re already familiar with. At Threshold, we often highlight certain locations around the property, such as restaurants, shopping centers, gyms and coffee shops. This gives residents an idea of what life will be like living in the neighborhood.
The best website designers know how to quickly — and beautifully—convey the lifestyle promised at every property. This is where animation, navigation tools, and customization come into play. Each element helps create a feeling within the website visitor that (hopefully) convinces them to explore the website and property further.
Is your property’s website up to date? Let Threshold’s designers come up with some creative marketing ideas for apartments in your portfolio. Our website development team will then create a responsive websites that drive traffic to your front door.
Keeping track of apartment marketing campaigns used to be like packing for a vacation in the 90s. Remember when you had to pack way too many different gadgets before boarding your plane? You had to keep track of your cell phone, your iPod, your digital camera, your laptop and your camcorder. Not to mention your boarding pass, some maps, and a bunch of batteries to keep everything running. It was a hassle.
These days, all those things live inside your smartphone. Life is easier when everything you need is in one place. At Threshold, we decided to apply the same principles to tracking and reporting on our digital marketing ideas for apartment communities.
Introducing ThreshBoard, our brand new real-time digital reporting dashboard. Lets break down what that means.
Brand New – We created the software in-house so its customized for the residential industry.
Real-Time – The data is constantly updated so you’re seeing up to the minute campaign results.
Digital Reporting Dashboard – A dashboard displays multiple channels of information in one place. Clients will have full access to the ThreshBoard where they can view all their analytics at once, instead of having to comb through different sets of data.
So why does ThreshBoard exist? At Threshold, we’re always trying to think of ways to provide better services and tools to our clients. We recently discovered that there isn’t one perfect solution out there that would allow us to manage seemingly disparate campaigns under one umbrella. We invested in this software so we could not only provide more accurate data for our clients, but also help us identify more ways we can give a boost to their digital marketing campaigns moving forward.
This software is part of our effort to continue providing our clients with cutting edge data tools so they can make quicker, more informed decisions. Currently, clients have to skim across several sets of data in order to understand how their digital marketing campaigns are performing. One client might be looking at an AdWords report, another a social media report and yet another combing over email campaign reports. Now, clients who use Threshold for their digital marketing will be able to track the success of their campaigns in one place using ThreshBoard’s reporting and analytics software. Cutting down the time it takes to manage digital marketing increases the time our clients have to focus on filling vacancies and taking care of current residents.
Not only will clients be able to view the results of their campaigns in an easily digestible way, they’ll also be able to compare those results to industry benchmarks. These industry benchmarks simply weren’t available before ThreshBoard. Clients will now see their campaign results in real-time and immediately know how they stack up against the competition.
The up-to-the-minute data and benchmarking makes Threshold much more valuable than reporting that simply measures engagement or costs per click. We will be able to see how one campaign affects the other campaigns using one tool, instead of having to review separate reports to get those answers. Plus, ThreshBoard was created by residential industry experts, for clients who need multifamily and student housing marketing. In short, ThreshBoard was made to fill vacancies.
The easiest way to create momentum for your property is through a resident appreciation program. Property managers and leasing agents should always be thanking residents for spending their hard earned money with your property. After all, it’s far easier to renew leases than convince cold prospects to sign new leases. As the saying goes, a resident in hand is worth two in the bush.
Schedule your resident appreciation program for the next 6 to 12 months in order to achieve more accurate budgets for events and promotions. This also gives your staff will more time to prepare and receive resident appreciation training.
Whether you’re in student housing marketing or multifamily marketing, the keys to successful resident events are photos, pictures, and photographs. See what we did there?
But really, everyone who didn’t show up should be able to see pictures from the event on their newsfeed and wish they had attended. If you snap pictures and post them on Facebook and Instagram, your crowd will be much bigger the next time around.
It’s also important to talk to local businesses about possible co-sponsorships for your resident appreciation events. While your property has a lot to offer, pairing with local businesses can give residents more reasons to appreciate the surrounding community.
Be sure to get resident feedback during these events too. Its not often that you get a group residents in one place interacting with apartment managers and leasing agents. Take advantage of these face-to-face interactions by jotting down notes on what the residents are saying.
Are they talking about how well you’re doing or about things they think the property could improve upon? Put the positive comments in your next e-blast or newsletter for all to see. As for the negative comments, make sure each and every resident concern is addressed, then try to get in contact with whoever made the comment to let them know you handled their problem.
A recent article on apartment marketing ideas from Multifamily Pro made the point that, “Keeping your residents happy is the least expensive way to ensure your community’s success.” It’s true, word-of-mouth referrals are a natural byproduct of happy residents. Remember, satisfied residents are the single most powerful marketing tool in your arsenal. It’s your job to monitor resident satisfaction levels to ensure that marketing tool doesn’t turn against your property in the form of negative word-of-mouth.
The prospects that prove most difficult to reel in are ‘cold prospects’ that only get introduced to your property through a brochure or the website. These people have no connection to your property and no preconceived trust in your company. Prospects who come from resident referrals already have that trust and that connection because their friends told them all about your amazing property. Prospects that come from referrals are more likely to sign a lease, and do so more quickly than the “cold” prospects who came across your brochure by chance.
Promotional products are the often-overlooked marketing materials that will help you reach current residents and get referrals. Bring out the promo products at your next resident appreciation event and watch the referrals roll in.
In studies by the Ad Specialty Association, giving out promotional items to residents resulted in a 21.7% increase in referrals. In addition, 13% of people who received promotional products were more willing to give referrals than before they received the gift.
Almost all properties should be spending more marketing money on promotional products. Giving branded promotional products to current residents is a proven way to generate more referrals for your sales professionals.
While many property managers sink marketing money and resources into reaching ‘cold’ prospects, that money can often be better spent trying to reach the residents you already have and convincing them to refer their friends. Feel free to contact Threshold today for more advice on how to get more renewals and referrals, or contact Shop Threshold for more information on promotional items.
